The Driver App powers your fleet: from accepting rides to tracking earnings and hitting bonuses. Built to boost performance, build loyalty, and cut churn, it’s the essential tool for a smooth, high-performing operation.
An industry-leading rider experience goes beyond expectations in timeliness, safety, and affordability, consistently delivering comfort, reliability, and seamless, stress-free journeys for every rider, every trip, every time.
The passenger sees the fare before booking, ensuring full price transparency, no surprise charges after the ride, and greater trust in the taxi service.
Passengers see a clear, transparent fare overview, with vehicle options varying by dispatch office, such as taxi, large-capacity taxi, business, and electric taxi.
Payments can be made directly in the app using Apple Pay, Google Pay, credit card, cash, or your preferred payment service provider (e.g., Adyen or Revolut).
Passengers can book rides using a business profile, enabling clear separation of personal and work trips, automatic invoicing, simplified expense reporting, and the use of company accounts.
Passengers can add multiple stops within a single trip, enabling shared rides, extra pickups or drop-offs, and more flexible route planning.
Passengers can still modify their trip after booking, including updating pickup or destination details and adding extra stops, giving more flexibility for both passengers and drivers.
Passengers can share their live location with the driver, enabling faster pickups, less confusion in busy areas, and better coordination between both parties.
In busy areas like airports, stations, city centres, and events, passengers can set exact pickup points so drivers see the precise location in the app.
ETA is calculated using real-time traffic data, enabling more accurate arrival times, improved user experience, and more efficient scheduling.
Passengers receive real-time updates about changes to the driver’s arrival, including early arrival, traffic delays, and when the vehicle is nearing the pickup point.
Passengers and drivers can chat directly in the app for quick coordination, easier pick-ups, and ride questions — helping reduce wrong trips and cancellations.
The passenger can call the driver directly from the app in compliance with GDPR, ensuring secure communication, privacy protection, and smoother ride coordination experiences.
In an emergency, the passenger can trigger an emergency call directly via the app. This provides additional safety during the journey. Every trip is fully traceable.
Passengers can share their trip in real time with family or friends, increasing safety, transparency, and peace of mind throughout the journey.
The app supports passengers with special mobility needs, including wheelchair-accessible vehicles, larger vehicles, and special support requirements.
Passengers can reward special service directly in the app with a tip. The entire tip amount goes straight to the driver at the touch of a button.
Passengers can view all their previous trips at any time, including planned, completed, and cancelled trips, directly from their account dashboard whenever needed.
Previously taken routes can be quickly reordered — ideal for regular commutes, airport transfers, and recurring trips, saving time and simplifying everyday travel planning.
Frequently used destinations are saved automatically. This allows passengers to order their ride even faster and enjoy a smoother booking experience overall today.
Taxi centres can use the system to run targeted marketing campaigns, such as discount offers, voucher codes, area-specific promotions, and loyalty rewards for regular customers.
The system sends automated push notifications based on passenger behaviour, including ride reminders, airport alerts, reactivation messages, and personalised offers.
Passengers can delete their account at any time. All personal data is processed in accordance with the GDPR. Customer data remains the property of the taxi centre.
Partner with eCabs Technologies and future-proof your operations for
greater efficiency and growth today.
Drivers empowered worldwide with our Driver App
Cities with real-time ride-hailing insights and analytics
Years of expertise in mobility solutions & transport technology
Rides optimised daily through intelligent routing & scheduling