Solutions
Taxi dispatch software for Germany, Austria and Switzerland
Taxi centrals in Germany, Austria and Switzerland need dispatch software that handles taximeters and fiscal rules, fixed prices within tariff corridors, patient-transport billing and a way out of shared apps. eCabs Technologies covers these, and TaxiNow in Frankfurt runs taximeter integration and fiscal compliance on the platform.
What DACH operators need from dispatch software
- Taximeters and fiscal rules. In Germany, taximeters have needed a certified fiscal security unit (TSE) since 1 January 2024, and the transition for older INSIKA meters ended on 1 January 2026. Integration with HALE and Semitron taximeters is in development, and we are working with the German specialist PTAS to deliver TSE functionality and local integrations.
- Fixed prices. German law has allowed fixed prices within tariff corridors for pre-booked taxi rides since 2021, and cities such as Munich and Berlin now use them. In Austria, pre-booked rides can run at an agreed fixed price without a taximeter since March 2021. The dispatch portal supports fixed prices within the municipal tariff corridor.
- Patient transport. Krankenfahrten billing is being delivered together with PTAS.
- Accounting. Corporate invoicing connects to your accounting or ERP system, such as DATEV, through an export or a direct integration scoped in discovery.
Leaving a shared app
Many centrals receive orders through a shared app such as taxi.eu, alongside phone bookings and their own channels. As part of migration planning, we review your existing booking channels and identify which can be supported after migration. Continued access to taxi.eu or Taxi Deutschland is not guaranteed. With your own branded passenger app, your customers can book you directly.
Proven in Frankfurt
TaxiNow runs taximeter integration and fiscal compliance on eCabs Technologies across a DACH operation.
This is general information to help you plan, not legal advice. Rules change, so we confirm the current requirements for your city during discovery.
Your migration blueprint
Every stage is a decision, not a date.
Shaped by our own migration at eCabs Malta between 2017 and 2019: an adaptable framework, set out in a blueprint built around your operation. Our team leads the work, each stage ends with a joint review, and dates are agreed after discovery.
- 01UnderstandYour operation, in detail
- 02Launch-critical gapsScope what launch needs
- 03ConfigureSet up and test
- 04OnboardDispatchers and drivers, in phases
- 05Test in parallelA pilot, side by side where appropriate
- 06Rider appReleased in phases
- 07Go liveAn agreed cutover
- 08HypercareSupport and stabilise
Proof
Operators on eCabs Technologies
FAQ
Questions operators ask
Does eCabs Technologies work with TSE taximeters in Germany?
Yes. Integration with HALE and Semitron taximeters is in development, and we are working with the German specialist PTAS to deliver TSE functionality and local integrations. German taximeters have needed a certified fiscal security unit since 1 January 2024, and the transition for older INSIKA meters ended on 1 January 2026.
Can we offer fixed prices for pre-booked taxi rides?
Yes. The dispatch portal supports fixed prices within the municipal tariff corridor, which German law has allowed for pre-booked taxi rides since 2021.
Do we have to leave taxi.eu straight away?
Not on day one. Where it is appropriate, your current dispatch system keeps running during the switch, so orders from a shared app such as taxi.eu can still reach you through it until cutover. Continued access after cutover is not guaranteed: as part of migration planning, we review your booking channels, identify which can be supported after migration and plan how your customers move to your own branded app.
Can we switch dispatch systems without disrupting our operation?
That is what the plan is built around. Your current system keeps running underneath every stage until you decide to cut over, so phones, bookings and drivers always have a working system.
Can we bring our customers and booking history with us?
Yes. We import the customer, account, address, booking-history, driver, vehicle, zone and tariff data you can lawfully and practically export from your current system, and check its quality and gaps before anything goes live.
Will we lose phone calls on the day we switch?
No. Phone numbers and call handling are planned as their own step, and your current system keeps taking calls until the agreed cutover. Phone bookings then run in the same dispatch as app and web orders.
Next step
Talk to us about your operation
Bring us your operation, your rules and your requirements, and we’ll work through how to deliver the solution with you: what is available today, what we configure and what we build before your launch. No technical background needed, and no commitment.
- A plan built around how you work, not a one-size-fits-all package
- Your current way of working keeps running while each step is tested
- Honest answers, including what we need to find out first