Platform
The dispatch portal is the control centre for taxi dispatch centres: rule-based automatic dispatch, fixed prices within municipal tariff corridors, a built-in customer CRM and unlimited dispatcher seats. Dispatchers can step in manually at any time, and phone, app, web and corporate bookings all run through one system.
Features
Taxi centres can customise the dispatch logic to their operational structure, rules, and business needs.
Features:
Optimise the balance between passenger demand and driver capacity through targeted campaigns and incentive systems.
Features:
The platform offers a pricing module for flexible, contract-based tariffs within legal guidelines and policies.
Features:
Operators can configure various price components to optimise revenue and accurately reflect actual trip costs.
Supported Components:
An integrated CRM system enables taxi control centres to directly manage customer relationships.
Features:
One platform for multiple control centres or vehicle fleets – with role-based access rights per location and function.
Available Roles:
Unlike traditional dispatch systems, the platform allows an unlimited number of users
These Include:
Company-wide access controls enable different permissions for employees.
Roles May Include:
Digital onboarding processes simplify the registration and management of drivers and vehicles.
Features:
Works with
Google Maps Platform
Deutsche Telekom Cloud PBX
Telemach
HALEin development
Semitronin developmentOther providers are connected during discovery. See every integration →
Switching from another system?
No two operations are the same. We start by understanding how yours works, then plan the migration with you, tested step by step. That is how Taxi Fiume moved off a system it had used for more than 10 years while staying open 24/7.
Your Migration BlueprintFAQ
Yes. Rule-based automatic dispatch assigns rides by vehicle category, driver or fleet priority and geo-zone, and dispatchers can step in manually at any time.
No. Every plan includes unlimited dispatcher seats, with role-based access for dispatchers, fleet managers, customer service, accounting and system administrators, across one or several locations.
Yes. The pricing module supports fixed prices within the municipal tariff corridor, zone-based prices for contract and special trips, night and weekend tariffs, and different prices by vehicle category.
Related
Further reading: How long does it take to switch taxi dispatch software?
Phone bookings stay at the heart of a taxi operation.
Read more →A white-label taxi booking app in your brand, not a shared app someone else controls.
Read more →The driver app runs in your own brand and gives taxi drivers everything they need on an ordinary smartphone: one-tap ride acceptance, earnings and bonus tracking, demand heatmaps, pre-booked and back-to-back rides, paid waiting time and an emergency button.
Read more →Next step
Bring us your operation, your rules and your requirements, and we’ll work through how to deliver the solution with you: what is available today, what we configure and what we build before your launch. No technical background needed, and no commitment.
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