Taxi dispatch software for South-East Europe

Built around local rules

Fiscal rules for taxis differ by country, and they are changing. Croatia has required fiscalised taxi receipts since 2013, and its Fiskalizacija 2.0 reform extends fiscalisation from 2026, including e-invoices between businesses. Greece requires card terminals in taxis linked to tax reporting. Bulgaria and Romania require fiscal devices connected to the tax authority. We map your country’s requirements in discovery, before anything goes live.

Modern booking. Cash still welcome.

Cash remains part of everyday taxi operations across South-East Europe. Moving to a modern platform should let passengers keep paying the way they prefer, while giving your team a clearer view of every ride and payment.

Give passengers an app under your own brand, with cash and digital payment options. Keep phone bookings and street-hail trips part of the operation, and bring them together with app, web, advance and business bookings in one dispatch system.

Record cash, in-app and card-terminal payments against completed trips, with visibility into driver earnings, balances and settlement. When a driver picks up a passenger on the street, the trip, taximeter fare and payment method can be recorded in the driver app and included in reporting and driver accounts.

• Payment choice. Passengers can pay in cash, or by card, Apple Pay or Google Pay in your own branded app.
• Every payment recorded. Cash, in-app and card-terminal payments are taken into account in driver earnings and balances, with settlement set up around your fleet structure and accounting.
• Street-hail trips. Drivers record a street pickup in the driver app with the fare and payment method; a trip can start a connected taximeter or the platform’s digital meter.
• Cash deposits. In Malta, drivers deposit cash at a machine connected to the platform, and each deposit updates their balance. Other cash-deposit machines can be connected through APIs, scoped in discovery around your hardware and supplier.
• Phone bookings stay. Your call centre keeps serving the customers who prefer to call, alongside app and web bookings in the same dispatch.
• Your brand, your customers. Taxi Fiume kept its brand, its call centre and its customer relationships through a migration planned around its operation.

Your passengers get more choice. Your team gets better visibility. You keep the local brand and relationships you have spent years building.

Associations and co-operatives

Many operators in the region are associations with a shared phone number and many owner-drivers. The staged switch is designed for that: dispatchers first, then drivers in small groups, with your current system as the fallback until the members decide to cut over.

Operators in the region

• Taxi Fiume, Rijeka: switched after more than ten years on the same dispatch platform, while running 24/7
• Volt, Sofia: a structured migration from a legacy SaaS platform
• Blue, Bucharest: a ride-hailing service launched from zero
• Taxi.gr, Athens: digitising a traditional taxi market

This is general information to help you plan, not legal advice. Rules change, so we confirm the current requirements for your city during discovery.