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Platform

A driver app in your brand that drivers want to use

The driver app runs in your own brand and gives taxi drivers everything they need on an ordinary smartphone: one-tap ride acceptance, earnings and bonus tracking, demand heatmaps, pre-booked and back-to-back rides, paid waiting time and an emergency button. Shift operation lets several drivers share one vehicle.

Features

A driver app in your brandThe driver app is branded as your own: your company name, logo and colours, so drivers work in your app rather than a third-party one. It sits alongside your white-label passenger app in the same brand. Key features

Driver app prompt asking the driver to verify their identity before going online

Driver Verification

Drivers confirm their identity with a document, selfie or account check before each shift. Only authorised drivers can take trips.

Driver app home screen showing today's earnings, activity score and rating

Activity & Acceptance Rate

Drivers see their activity rate, acceptance rate and passenger ratings. This helps them track and improve their service quality.

Driver app campaign screens: bonus progress and a completed campaign reward

Driver Actions

In-app bonuses, progress tracking and rewards keep drivers motivated. More drivers stay online when demand peaks.

Driver app vehicle screen where the driver picks which ride categories to accept

Select Vehicle Category

Drivers choose the vehicle categories they serve, such as taxi, comfort, premium, pets or airport. They get the most from their vehicle and keep service standards high.

Driver app prompt asking the driver to confirm ending their shift

Driver Status

Drivers set their status to Available, Busy, Break or Offline at any time. The control centre sees live availability and can plan better.

Driver app live map showing online and inactive vehicles nearby

Driver Map (Online & Inactive)

A live map shows active and available vehicles and busy areas. Drivers can position themselves well, cut waiting times and avoid empty trips.

Driver app demand heatmap over Dortmund showing the busiest areas

Demand Heatmaps

The app highlights busy areas. Drivers can move there to get more ride requests and reach bonus targets faster.

Driver app map of Munich with a high-demand price zone marked 2x

High-Demand Price Zones

Drivers can see where prices are higher due to demand. This balances supply and demand and helps drivers earn more at peak times.

Driver app control setting the operating radius to 1 km

Custom Operating Radius

Drivers set how far away rides can be offered. They spend less time driving to pickups and less time idle.

Driver app auto-accept rides switch turned on

Automatic Ride Acceptance

Drivers can accept incoming rides automatically. This keeps acceptance rates high, helps meet bonus targets and cuts passenger waiting times.

Ride offer in the driver app showing trip time, distance, pickup, stops, scheduled time and fare

Ride Details

Before accepting, drivers see the pickup location, distance to the passenger, trip time and vehicle category. They can decide quickly.

Driver app paid waiting time counter running before the ride starts

Paid Waiting Time

If a passenger is late, waiting time is recorded automatically. The driver sees the wait and the extra pay in real time.

Ride details in the driver app showing a cancellation fee after the passenger cancelled

Cancellation Fees

If a passenger cancels after the waiting period, the driver gets a fee. It is calculated automatically from the driver’s time and distance.

Driver app ride details with the option to change the destination address

Change Destination Address

Drivers can update the destination during the trip. This is useful when passengers change their plans on the way.

Driver app ride offer shown on top of another app, with a countdown to accept

Widgets & App-Integration

Drivers can use other apps, such as fuel, navigation or payment apps, while the driver app stays active and visible.

Driver app confirmation for ending a shift

Shift Operation for Drivers

Taxi companies can assign several drivers to one vehicle with shift changes. They see active drivers and vehicles in real time.

Driver earnings overview showing weekly income split by in-app, POS and cash payments

Past Rides & Earnings

Drivers can review past rides and earnings. This helps them track income, spot patterns and plan their working hours.

Driver app list of upcoming scheduled rides with a confirm button

Pre-Booked (Scheduled) Rides

Drivers can view and accept scheduled rides, such as airport, hotel, business and event trips. Planning is easier and vehicles stay busy.

Driver app navigation showing the next ride's details before the current ride ends

Back-To-Back Rides

Drivers can receive their next ride before the current one ends. This cuts idle time and empty runs, boosts earnings and shortens passenger waits.

Driver app ride details with in-app navigation selected

Navigation Within The App

Built-in Google Maps navigation plans the best routes. Drivers make fewer empty runs, rides are more reliable and costs go down.

Driver app setting to choose the default navigation: in-app, Google Maps or Waze

Support For Waze Navigation

Drivers can switch to Waze for live traffic alerts, incident warnings and alternative routes.

Driver app navigation screen with the emergency button

Emergency Alert

One press of the emergency button alerts the control centre and contacts local emergency services.

Ride offer in the driver app with distance, pickup, destination and fare, with auto-accept on

Accept Ride With One Click

Drivers accept rides with one tap. The Arrival, Start Ride and End Ride buttons are always visible, keeping every trip simple and safe.

Works with

Integrated with the systems you already use

  • Google Maps Platform
  • Waze
  • Veriff

Other providers are connected during discovery. See every integration →

eCabs Technologies team member at work, with analytics dashboards on screen

Switching from another system?

Every migration starts with discovery

No two operations are the same. We start by understanding how yours works, then plan the migration with you, tested step by step. That is how Taxi Fiume moved off a system it had used for more than 10 years while staying open 24/7.

Your Migration Blueprint

FAQ

Driver app: questions operators ask

Does the driver app need special hardware?

No. The driver app runs on an ordinary smartphone, with built-in Google Maps navigation and the option to switch to Waze.

Can several drivers share one vehicle?

Yes. Shift operation lets you assign several drivers to one vehicle with shift changes, and you see active drivers and vehicles in real time.

Can drivers see their earnings and bonuses in the app?

Yes. Drivers see past rides and earnings, bonus progress, paid waiting time and cancellation fees, all calculated automatically.

Will our drivers accept a new app?

Drivers are brought across in small groups with training and a clear support contact, starting with a pilot group, and the driver app runs on an ordinary smartphone. Issues from each group are fixed before the next group moves.

Next step

Talk to us about your operation

A no-commitment conversation about how your operation works today, and a technical session for your IT lead if that helps. We will tell you honestly what we know, what we would need to find out, and whether a migration makes sense.

  • A migration blueprint built around your operation
  • Your current system keeps running while each step is tested
  • Honest answers, including what we need to find out first
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