Platform
The driver app runs in your own brand and gives taxi drivers everything they need on an ordinary smartphone: one-tap ride acceptance, earnings and bonus tracking, demand heatmaps, pre-booked and back-to-back rides, paid waiting time and an emergency button. Shift operation lets several drivers share one vehicle.
Features
Before accepting, drivers see the pickup location, distance to the passenger, trip time and vehicle category, so they can decide quickly. The fare and destination can also be shown, or kept hidden, depending on the market’s rules and your operating model.
Drivers can receive their next ride before the current one ends. This cuts idle time and empty runs, boosts earnings and shortens passenger waits.
In-app bonuses, progress tracking and rewards keep drivers motivated. Operators set campaigns up in the Driver Campaign Tool in the dashboard, and more drivers stay online when demand peaks.
The app highlights busy areas. Drivers can move there to get more ride requests and reach bonus targets faster.
Everything a driver needs, from the ride offer to the end of the trip.
Drivers accept rides with one tap. The Arrival, Start Ride and End Ride buttons are always visible, keeping every trip simple and safe.
Drivers record street-hail trips in the app, with the fare and payment method, so street work is captured alongside app and phone bookings. A trip can start a connected HALE or Semitron taximeter, or a digital meter based on the platform’s pricing engine.
Drivers can accept incoming rides automatically. This keeps acceptance rates high, helps meet bonus targets and cuts passenger waiting times.
Drivers can view and accept scheduled rides, such as airport, hotel, business and event trips. Planning is easier and vehicles stay busy.
Drivers can update the destination during the trip. This is useful when passengers change their plans on the way.
Built-in Google Maps navigation plans the best routes. Drivers make fewer empty runs, rides are more reliable and costs go down.
Drivers can switch to Waze for live traffic alerts, incident warnings and alternative routes.
Drivers can use other apps, such as fuel, navigation or payment apps, while the driver app stays active and visible.
Clear earnings, fair extras and bonuses that keep drivers online when you need them.
Drivers can review past rides and earnings. This helps them track income, spot patterns and plan their working hours.
If a passenger is late, waiting time is recorded automatically. The driver sees the wait and the extra pay in real time.
If a passenger cancels after the waiting period, the driver gets a fee. It is calculated automatically from the driver’s time and distance.
Drivers can see where prices are higher due to demand. This balances supply and demand and helps drivers earn more at peak times.
Tools that help drivers be in the right place, at the right time, for the right rides.
A live map shows active and available vehicles and busy areas. Drivers can position themselves well, cut waiting times and avoid empty trips.
Drivers set how far away rides can be offered. They spend less time driving to pickups and less time idle.
Drivers choose the vehicle categories they serve, such as taxi, comfort, premium, pets or airport. They get the most from their vehicle and keep service standards high.
Drivers set their status to Available, Busy, Break or Offline at any time. The control centre sees live availability and can plan better.
Taxi companies can assign several drivers to one vehicle with shift changes. They see active drivers and vehicles in real time.
Drivers see their activity rate, acceptance rate and passenger ratings. This helps them track and improve their service quality.
Only authorised drivers on the road, and help one tap away.
Drivers confirm their identity with a document, selfie or account check before each shift. Only authorised drivers can take trips.
One press of the emergency button alerts the control centre and contacts local emergency services.
Works with
Google Maps Platform
Waze
VeriffOther providers are connected during discovery. See every integration →
Switching from another system?
No two operations are the same. We start by understanding how yours works, then plan the migration with you, tested step by step. That is how Taxi Fiume moved off a system it had used for more than 10 years while staying open 24/7.
Your Migration BlueprintIn use
FAQ
No. The driver app runs on an ordinary smartphone, with built-in Google Maps navigation and the option to switch to Waze.
Yes. Shift operation lets you assign several drivers to one vehicle with shift changes, and you see active drivers and vehicles in real time.
Yes. Drivers see past rides and earnings, bonus progress, paid waiting time and cancellation fees, all calculated automatically.
Drivers are brought across in small groups with training and a clear support contact, starting with a pilot group, and the driver app runs on an ordinary smartphone. Issues from each group are fixed before the next group moves.
Related
Further reading: White Paper: The Final Fifty Meters
The dispatch portal is the control centre for taxi dispatch centres: rule-based automatic dispatch, fixed prices within municipal tariff corridors, a built-in customer CRM and unlimited dispatcher seats.
Read more →Phone bookings stay at the heart of a taxi operation.
Read more →A white-label taxi booking app in your brand, not a shared app someone else controls.
Read more →Next step
Bring us your operation, your rules and your requirements, and we’ll work through how to deliver the solution with you: what is available today, what we configure and what we build before your launch. No technical background needed, and no commitment.
eCabs Technologies
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