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Driver App Passenger App Dispatch Portal Fleet Portal Reports & Analytics API-First Architecture Corporate and Business Customer Management Management Portal All Products
Pricing
Services
Case Studies
About Us Careers Newsroom
Contact Us
The Driver App The Passenger App Management Portal Dispatch Portal Fleet Portal B2B Customer Management API-First Architecture Reports & Analytics
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The Driver App

The Driver App powers your fleet: from accepting rides to tracking earnings and hitting bonuses. Built to boost performance, build loyalty, and cut churn, it’s the essential tool for a smooth, high-performing operation.

The Passenger App

An industry-leading rider experience with smart routing, real-time updates, rewards, flexible payments, and safety-first features, all in one intuitive app. Built for comfort, control, and convenience.

Management Portal

All in one solution: customisable dashboards for seamless management of the entire on-demand ride service operation – from multiple booking channels through dispatch, driver assignment, pricing and promotion control, to corporate client management, data analysis, and passenger and driver engagement, performance insights.

Dispatch Portal

The operational control centre for taxi dispatch centres, fleet coordination, and real-time management, across multi-channel operations with intelligent automation, reporting, and optimization capabilities.

Fleet Portal

A central portal that allows taxi operators to manage their drivers, vehicles, shift schedules, and revenues in one place – whether they operate 2 vehicles or 300, with real-time visibility and operational efficiency tools.

Corporate and Business Customer Management

Turn corporate accounts into your most predictable revenue stream. Dedicated B2B accounts, custom pricing, policy controls, and consolidated invoicing, all in one platform.

API-First Architecture

Connect every booking channel, partner, and back-office system to one platform. Open APIs and full data ownership give you the freedom to integrate, extend, and scale on your terms.

Reports & Analytics

Turn every trip into a decision-ready insight. Real-time reports, custom KPIs, Power BI integration, and full ownership of your data, all built into the platform.

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The Driver App

The Driver App powers your fleet: from accepting rides to tracking earnings and hitting bonuses. Built to boost performance, build loyalty, and cut churn, it’s the essential tool for a smooth, high-performing operation.

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Driver Verification

Drivers confirm their identity in the app via document, selfie, or account checks before starting shifts, ensuring only authorized drivers operate trips.

Activity & Acceptance Rate

Drivers can view key metrics—activity rate, acceptance rate, and passenger ratings—to help monitor service quality and improve overall operational performance and efficiency tracking.

Driver Actions

Driver incentives use in-app bonuses, progress tracking, rides completed, and earned rewards to boost motivation and improve availability during peak demand.

Select Vehicle Category

Fahrer wählen, welche Fahrzeugkategorien sie bedienen (z. B. Taxi, Komfort, Premium, Haustiere, Flughafen) und nutzen ihr Fahrzeug so optimal bei hoher Servicequalität.

Driver Status

Drivers can update their status (Available, Busy, Break, Offline) anytime, and the control centre sees real-time vehicle availability to manage operations more efficiently.

Driver Map (Online & Inactive)

A real-time driver map showing active and available vehicles alongside high-demand areas, helping drivers position efficiently, reduce waiting times, and minimize empty trips.

Demand Heatmaps

The app highlights high-demand areas so drivers can position themselves strategically to get more ride requests, improve utilisation, and reach bonus targets faster.

High-Demand Price Zones

Drivers can identify high-demand areas where prices rise, helping to better balance supply and demand while maximizing earnings during peak demand periods.

Custom Operating Radius

Drivers can choose their own search radius to control how far away rides are offered and how much time they spend on pickups. This helps optimize trip planning and reduce idle time.

Automatic Ride Acceptance

Drivers can enable automatic acceptance of incoming rides to help maintain a high acceptance rate, meet bonus programme requirements, and reduce passenger waiting times.

Ride Details

Drivers see key trip details before accepting a ride, including pickup location, passenger distance, estimated duration, and vehicle category, enabling quick acceptance decisions.

Paid Waiting Time

Late passenger arrivals automatically trigger recorded waiting time, and the driver sees both the live wait duration and the resulting compensation in real time.

Cancellation Fees

Drivers are compensated when a passenger cancels after a required waiting period, with the cancellation fee automatically calculated to reflect the driver’s time and distance to the pickup.

Change Destination Address

Drivers can update the destination address in the system during the journey. This is useful when passengers make changes during the trip.

Widgets & App-Integration

Drivers can use other apps—such as fuel, navigation, and payment apps—while keeping the driver app active, so the eCabs app stays visible and ready to use.

Shift Operation for Drivers

Taxi companies manage multiple drivers per vehicle using shift-based driver changes, tracking active drivers and vehicle deployment in real time.

Past Rides & Earnings

Drivers can view past rides and earnings to track income, identify driving patterns, and better plan their working hours for improved efficiency financial control and planning consistency.

Pre-Booked (Scheduled) Rides

Drivers can view and accept scheduled rides in the app—such as airport, hotel, business, and event trips—helping improve planning and vehicle utilisation.

Back-To-Back Rides

Drivers can get new rides during trips, reducing idle time, cutting empty runs, increasing earnings, and lowering passenger wait times significantly.

Navigation Within The App

The app integrates the Google Maps platform, enabling optimal route planning, reduced empty runs, and more efficient rides for improved reliability and lower operational costs overall.

Support For Waze Navigation

Drivers can use Waze with integrated navigation for real-time traffic alerts, incident warnings, and alternative routes, with easy switching between services.

Emergency Alert

The emergency button provides a quick way to call for help. With a single press, the driver can alert the control centre and contact local emergency services.

Accept Ride With One Click

Drivers accept rides in one click, with Arrival, Start Ride, and End Ride always visible for simple, safe, reliable, and efficient operation.

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Partner with eCabs Technologies and future-proof your operations for
greater efficiency and growth today.

10k+

Drivers empowered worldwide with our Driver App

13

Cities with real-time ride-hailing insights and analytics

16+

Years of expertise in mobility solutions & transport technology

400k+

Rides optimised daily through intelligent routing & scheduling

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