Platform
Integrations with the tools you already use
eCabs Technologies connects to payment providers Adyen, Revolut and Mercado Pago, with Fiserv in development; phone systems such as Deutsche Telekom, Telemach and 3CX, and Sinch for SMS; MoEngage and Talon.One for engagement and promotions; Google Maps, Veriff, Power BI and the accounting systems operators use. HALE and Semitron taximeter integration is in development, and an open API covers everything else.
Integrations by area
| Area | Integrations |
|---|---|
| Maps, routing and ETA | Google Maps Platform, Google Maps navigation, Waze |
| Hosting and servers | Google Cloud Platform, or the hosting platform of your choice |
| Payments | Adyen, Revolut and Mercado Pago, with Fiserv in development, plus other payment service providers (PSPs) as an operator needs them; Apple Pay, Google Pay, cards, cash, in-car payment terminals |
| Telephony and SMS | Deutsche Telekom CompanyFlex Cloud PBX (in use at TaxiNow, Frankfurt) and Telemach (in use at Taxi Fiume, Rijeka, and Taxi Barok), 3CX, and SMS through Sinch, plus the cloud phone system an operator already uses |
| Driver verification | Veriff identity verification |
| Engagement and promotions | Talon.One promotions, MoEngage engagement (push, SMS, email, WhatsApp) |
| Reporting | Microsoft Power BI, direct database access |
| Accounting and ERP | Invoice and accounting exports, reconciliation data or a direct connection to your system (such as DATEV or SAP Business One), scoped in discovery |
| Regulated taxi markets | Street-hail trips with a connected taximeter or the built-in digital meter; HALE and Semitron taximeters (in development); German TSE and Krankenfahrten billing with specialist partner PTAS |
| Your own systems | Open Tenant API and event webhooks for bookings, customers, pricing and vehicles |
Something else?
Other phone providers, hotel booking tools, other payment providers and local fiscal devices are mapped in discovery. Custom integrations are part of Enterprise+. Developers can start with the API documentation.
Works with
Integrated with the systems you already use
Adyen
Revolut
Stripe
Fiservin development
Mercado Pago- Cash-deposit machines
- Digital meter
HALEin development
Semitronin development- German TSEwith PTAS
- Krankenfahrten billingwith PTAS
Deutsche Telekom Cloud PBX
Telemach
Sinch- Voice AI and IVR
- Accounting exports
- Reconciliation data
Microsoft Power BI- Direct database access
Google Maps Platform
Waze
Veriff
MoEngage
Talon.One- Passenger app (your brand)
- Website (your brand)
- Airport and hotel kiosks
Taxibooker- Open API
- Event webhooks
- + or the payment provider you need
- + or the taximeter you use
- + or the phone provider you use
- + or a direct connection to DATEV, SAP or the system you use
Other providers are connected during discovery. See every integration →
Booking partner
Taxi bookings over WhatsApp, with Taxibooker
Taxibooker lets passengers book a taxi in a WhatsApp chat, with an automated assistant handling the conversation. Connected to eCabs Technologies, those bookings arrive in your dispatch like any other booking, priced by your own fare rules.
The passenger books in the chat
Pickup, destination, time and vehicle type. The price comes from your fare set-up in eCabs Technologies.
The booking lands in your dispatch
It is dispatched to a driver like a phone or app booking, in the same system.
The passenger is kept up to date in the chat
Booking status, arrival time, a live tracking link, the number plate and the driver’s first name.
Getting started: you sign up with Taxibooker, and we connect it to your eCabs Technologies platform through a standard set-up, with a separate connection for your operation. More messaging channels are planned by Taxibooker.
How we deliver
Bring us your operation, your rules and your requirements.
We’ll work through how to deliver the solution with you. Discovery establishes what is available today, what we configure for your market and what we build before your launch.
- 01
Available today
Dispatch, phone booking, passenger and driver apps in your brand, corporate accounts, payments through Adyen, Revolut and Mercado Pago, MoEngage and Talon.One, the Driver Campaign Tool, street-hail trips and cash-deposit machine integration.
- 02
Configured for your market
Pricing, zones and tariff corridors, what drivers see before accepting, payment methods, phone flows, languages and your brand: set up around local rules and the way you work.
- 03
Built for your launch
What your market requires and is not available yet, such as specific taximeters, fiscal rules or accounting connections, is scoped with you in discovery and built towards an agreed launch, often with specialist partners such as PTAS in Germany.
Switching from another system?
Every migration starts with discovery
No two operations are the same. We start by understanding how yours works, then plan the migration with you, tested step by step. That is how Taxi Fiume moved off a system it had used for more than 10 years while staying open 24/7.
Your Migration BlueprintIn use
Operators running integrations
FAQ
Integrations: questions operators ask
Which accounting systems does eCabs Technologies connect to?
We scope the connection to the accounting or ERP system you use, such as DATEV or SAP Business One: an invoice export, reconciliation data or a direct integration, depending on what your finance team needs.
What if we need an integration that is not listed?
Telephony, hotel booking tools, other payment providers and local fiscal devices are mapped in discovery. Custom integrations are part of Enterprise+, and the open Tenant API and webhooks cover your own systems.
Related
Works together with
Dispatch portal
The dispatch portal is the control centre for taxi dispatch centres: rule-based automatic dispatch, fixed prices within municipal tariff corridors, a built-in customer CRM and unlimited dispatcher seats.
Read more →Phone booking, Voice AI and IVR
Phone bookings stay at the heart of a taxi operation.
Read more →Passenger app
A white-label taxi booking app in your brand, not a shared app someone else controls.
Read more →Next step
Talk to us about your operation
Bring us your operation, your rules and your requirements, and we’ll work through how to deliver the solution with you: what is available today, what we configure and what we build before your launch. No technical background needed, and no commitment.
- A plan built around how you work, not a one-size-fits-all package
- Your current way of working keeps running while each step is tested
- Honest answers, including what we need to find out first