Solutions
Taxi and rideshare dispatch software for Australia
Taxi and rideshare operators in Australia can run on eCabs Technologies in their own brand: a white-label rider app and driver app, dispatch, payments and reporting, with prices published in Australian dollars. RooRides in Esperance, Western Australia, launched its rideshare platform on eCabs Technologies with remote setup, training and support across time zones.
What Australian operators need
Your own brand. A white-label rider app and driver app in your name, with web booking and corporate accounts in the same brand. RooRides launched as a complete mobility brand, with its own rider and driver apps.
Rules by state. Taxi and rideshare rules in Australia are set by each state and territory. We map the requirements of your state in discovery, before anything goes live.
Prices in Australian dollars. Every plan is published in AUD, alongside euros, pounds, US dollars and Swiss francs.
Support across time zones. Setup, training and go-live support are run remotely to a structured plan, with operational support around the clock.
In Australia
RooRides, a locally owned rideshare service in Esperance, Western Australia, runs on eCabs Technologies. The full platform was set up, branded and deployed remotely, with driver onboarding and training to a structured launch plan. Read the RooRides case study and the launch news.
Launching or switching
If you are starting a new service, see launching a ride-hailing service. If you already run a taxi or rideshare business on another system, the move follows the same staged model as everywhere else: discovery, setup, training, a pilot with a small driver group, then expansion in batches, with your current system live until you decide to cut over. See how the switch works.
Your migration blueprint
Every stage is a decision, not a date.
An adaptable framework, set out in a blueprint built around your operation. Our team leads the work, each stage ends with a joint review, and dates are agreed after discovery.
- 01UnderstandYour operation, in detail
- 02Launch-critical gapsScope what launch needs
- 03ConfigureSet up and test
- 04OnboardDispatchers and drivers, in phases
- 05Test in parallelA pilot, side by side where appropriate
- 06Rider appReleased in phases
- 07Go liveAn agreed cutover
- 08HypercareSupport and stabilise
Proof
Operators on eCabs Technologies
FAQ
Questions operators ask
Who owns our data on eCabs Technologies?
You do. Customer data stays the property of the taxi centre, not the platform, and you have direct access to your own database for reporting.
Can we switch dispatch systems without disrupting our operation?
That is what the plan is built around. Your current system keeps running underneath every stage until you decide to cut over, so phones, bookings and drivers always have a working system.
How long does a switch from a legacy system take?
Dates are set after a short discovery stage, once we have seen your system, data and integrations. The switch then runs in stages, and each stage ends with a joint go/no-go review where you decide to advance, adjust or pause.
Next step
Talk to us about your operation
A no-commitment conversation about how your operation works today, and a technical session for your IT lead if that helps. We will tell you honestly what we know, what we would need to find out, and whether a migration makes sense.
- A migration blueprint built around your operation
- Your current system keeps running while each step is tested
- Honest answers, including what we need to find out first