Switching
What switching dispatch systems really costs
Switching to eCabs Technologies costs the published platform fee plus a fee per completed trip, from €600 a month plus €0.10 per trip, plus setup and migration services that are scoped and quoted after discovery. Payment processing is charged separately by your provider. For 8,000 trips a month, the platform costs €2,039 a month, or €73,404 over three years.
What makes up the cost
| Cost | How it works |
|---|---|
| Platform | Monthly fee plus a fee per completed trip, set by your monthly volume. Published prices. |
| Setup and migration | Configuration, data migration, integrations and training, scoped in discovery and quoted before you commit. |
| Payment processing | Charged by your payment provider, such as Adyen or Revolut. Card payment functionality itself is included. |
| Hosting | Google Cloud Platform, or the hosting platform of your choice, scoped during onboarding; it may be billed separately depending on the deployment. |
| Hardware | The driver app runs on ordinary smartphones. Taximeters and card terminals depend on your market. |
| Parallel running | Your current system stays live until cutover, so plan for its contract overlapping the switch. |
| Your team’s time | Dispatcher training, pilot reviews and the time you, or whoever looks after your systems, spend on discovery and setup. |
A worked example
An operator completing 8,000 trips a month is on the Professional plan: €999 a month plus €0.13 per trip, which is €2,039 a month, €0.25 per trip all-in, or €73,404 in platform fees over three years. See every plan, in five currencies, on our pricing page.
What you can stop paying for
Compare against what you pay today: licences, per-vehicle fees, server hosting and maintenance, radio or terminal hardware and repairs, and any fees for a shared consumer app.
FAQ
Questions operators ask
What does it cost to switch dispatch systems?
The running cost is the published platform fee plus a fee per completed trip, from €600 a month plus €0.10 per trip. Setup and migration services depend on your systems and data, so they are scoped and quoted after discovery, before you commit. Payment processing fees are charged separately by your payment provider.
How long does a switch from a legacy system take?
Dates are set after a short discovery stage, once we have seen your system, data and integrations. The switch then runs in stages, and each stage ends with a joint go/no-go review where you decide to advance, adjust or pause.
Proof
Operators who made the switch
Keep reading
How the switch works
Our migration framework runs from understanding your operation to hypercare after go-live.
Read more →Your data comes with you
We import the customer, account, address, booking-history, driver data, vehicle, zone and tariff data you can lawfully and practically export from your current system.
Read more →Two systems side by side
Where it is appropriate, your current system and eCabs Technologies run in parallel during the migration.
Read more →Next step
Talk to us about your operation
Bring us your operation, your rules and your requirements, and we’ll work through how to deliver the solution with you: what is available today, what we configure and what we build before your launch. No technical background needed, and no commitment.
- A plan built around how you work, not a one-size-fits-all package
- Your current way of working keeps running while each step is tested
- Honest answers, including what we need to find out first