Solutions
Dispatch software for private hire operators
Private hire and Mietwagen operators need pre-booking, corporate accounts, fixed prices and a driver app that keeps vehicles busy between jobs. eCabs Technologies is a private hire booking system with scheduled and back-to-back rides, account invoicing, your own branded booking app and dispatch that every channel feeds.
Launching or established, built around your rules
Whether you’re launching from scratch, as Blue did in Romania, or modernising an established private-hire business, your technology needs to fit the way you operate.
Private-hire operators share some requirements with taxi operators, while others differ according to the market, licensing framework and business model. We work with you to understand those rules and your operational needs, then configure and build a solution around them.
Depending on the market, private-hire operators may face fewer restrictions than traditional taxi operators. Their product expectations can still be just as demanding: rider and driver apps, booking, payments and operational tools on a par with those offered by global platforms such as Uber and Bolt.
From booking and dispatch to pricing, payments and reporting, eCabs Technologies helps you build an operation suited to your market and your business. Any specific development or integration work is agreed in discovery and scoped with you.
What private hire operators use
- Pre-booked and scheduled rides for airports, hotels, business and events
- Back-to-back rides so drivers get the next job before the current one ends
- Corporate accounts with their own prices, travel policies and consolidated invoicing
- Upfront prices and multiple stops in your own branded app
- Vehicle categories from standard to premium
Your migration blueprint
Every stage is a decision, not a date.
Shaped by our own migration at eCabs Malta between 2017 and 2019: an adaptable framework, set out in a blueprint built around your operation. Our team leads the work, each stage ends with a joint review, and dates are agreed after discovery.
- 01UnderstandYour operation, in detail
- 02Launch-critical gapsScope what launch needs
- 03ConfigureSet up and test
- 04OnboardDispatchers and drivers, in phases
- 05Test in parallelA pilot, side by side where appropriate
- 06Rider appReleased in phases
- 07Go liveAn agreed cutover
- 08HypercareSupport and stabilise
Proof
Operators on eCabs Technologies
FAQ
Questions operators ask
Can private hire operators take pre-booked airport and hotel rides?
Yes. Pre-booked and scheduled rides for airports, hotels, business and events are built in, and back-to-back rides give drivers their next job before the current one ends.
Can each corporate account have its own prices?
Yes. Prices, discounts and surcharges can be set per account, vehicle type and trip type, with automatic commission handling for hotels and intermediaries.
Can we switch dispatch systems without disrupting our operation?
That is what the plan is built around. Your current system keeps running underneath every stage until you decide to cut over, so phones, bookings and drivers always have a working system.
Can we bring our customers and booking history with us?
Yes. We import the customer, account, address, booking-history, driver, vehicle, zone and tariff data you can lawfully and practically export from your current system, and check its quality and gaps before anything goes live.
Next step
Talk to us about your operation
Bring us your operation, your rules and your requirements, and we’ll work through how to deliver the solution with you: what is available today, what we configure and what we build before your launch. No technical background needed, and no commitment.
- A plan built around how you work, not a one-size-fits-all package
- Your current way of working keeps running while each step is tested
- Honest answers, including what we need to find out first