Solutions
Taxi dispatch software for the Netherlands and Belgium
Taxi operators in the Netherlands and Belgium are changing systems as regulation changes. In the Netherlands, the central taxi database (CDT) replaces on-board computers, with the transition ending on 1 January 2028. eCabs Technologies gives Benelux operators dispatch, branded apps and a staged migration planned around your operation.
A natural moment to change systems
Since 1 July 2025, Dutch taxi trips can be registered in the central taxi database (CDT) instead of the on-board computer (BCT), and from 1 January 2028 the CDT is the only valid method. No specific device or app is mandated, which loosens the tie between meters, hardware and dispatch software. In Brussels, the 2022 reform requires booking intermediaries to be approved.
What we bring
- Dispatch for taxi, contract and care transport
- Your own branded passenger app and web booking
- Corporate accounts and invoicing
- A driver app on ordinary smartphones
The switch
The staged switch keeps your current system running until you decide to cut over, with go/no-go reviews at every stage.
This is general information to help you plan, not legal advice. Rules change, so we confirm the current requirements for your city during discovery.
Your migration blueprint
Every stage is a decision, not a date.
An adaptable framework, set out in a blueprint built around your operation. Our team leads the work, each stage ends with a joint review, and dates are agreed after discovery.
- 01UnderstandYour operation, in detail
- 02Launch-critical gapsScope what launch needs
- 03ConfigureSet up and test
- 04OnboardDispatchers and drivers, in phases
- 05Test in parallelA pilot, side by side where appropriate
- 06Rider appReleased in phases
- 07Go liveAn agreed cutover
- 08HypercareSupport and stabilise
FAQ
Questions operators ask
Does the Dutch central taxi database (CDT) affect our dispatch software?
It is a natural moment to change. Since 1 July 2025 Dutch taxi trips can be registered in the CDT instead of the on-board computer, and from 1 January 2028 the CDT is the only valid method, with no specific device or app mandated.
Can we switch dispatch systems without disrupting our operation?
That is what the plan is built around. Your current system keeps running underneath every stage until you decide to cut over, so phones, bookings and drivers always have a working system.
How long does a switch from a legacy system take?
Dates are set after a short discovery stage, once we have seen your system, data and integrations. The switch then runs in stages, and each stage ends with a joint go/no-go review where you decide to advance, adjust or pause.
Can we bring our customers and booking history with us?
Yes. We import the customer, account, address, booking-history, driver, vehicle, zone and tariff data you can lawfully and practically export from your current system, and check its quality and gaps before anything goes live.
Next step
Talk to us about your operation
A no-commitment conversation about how your operation works today, and a technical session for your IT lead if that helps. We will tell you honestly what we know, what we would need to find out, and whether a migration makes sense.
- A migration blueprint built around your operation
- Your current system keeps running while each step is tested
- Honest answers, including what we need to find out first