Platform
Everything a taxi operation runs on, in one platform
eCabs Technologies is taxi and cab dispatch software built and run by a taxi operator. Dispatch, phone booking with Voice AI and IVR, branded passenger and driver apps, corporate accounts, payments, taximeter integration, reports and open APIs share one cloud-hosted taxi dispatch system, so every booking channel feeds the same dispatch.
Experience behind the platform
What running a taxi company for more than 16 years has taught us
eCabs runs its own taxi operation, so we know what is at stake when the system behind it changes. That experience shapes how the platform is built and how we work with operators.
- 01
Your data stays yours
Customer data remains the property of your company, with direct access to your own database and exports when you need them.
- 02
The systems you already use
Payment providers, taximeters, phone systems and accounting tools are connected, and the ones specific to your operation are mapped in discovery.
- 03
Support that stays
Our team leads the implementation and stays involved after go-live, while you stabilise, digitise and grow.
- 04
Built for local and regional realities
Every country and region has its own regulations, market dynamics, competition and integration requirements. So the platform is localised and adapted to each market, rather than forcing every operator into a one-size-fits-all setup.
Integrated with the systems taxi operators run on
- Payments
Adyen
Revolut
Fiserv
Mercado PagoCash-deposit machines+ or the payment provider you need - Taximeters and fiscalDigital meter
HALE
SemitronGerman TSEKrankenfahrten billing+ or the taximeter you use - Telephony and SMS
Deutsche Telekom Cloud PBX
Telemach
SinchVoice AI and IVR+ or the phone provider you use - Accounting and ERPAccounting exportsReconciliation data+ or a direct connection to DATEV, SAP or the system you use
- Data and reporting
Microsoft Power BIDirect database access - Maps and navigation
Google Maps Platform
Waze - Identity and engagement
Veriff
MoEngage
Talon.One - Online booking channelsPassenger app (your brand)Website (your brand)Airport and hotel kiosks
Taxibooker - Your own systemsOpen APIEvent webhooks
* Need something that isn’t shown? We scope it with you.
See every integration →How we deliver
Bring us your operation, your rules and your requirements.
We’ll work through how to deliver the solution with you. Discovery establishes what is available today, what we configure for your market and what we build before your launch.
- 01
Available today
Dispatch, phone booking, passenger and driver apps in your brand, corporate accounts, payments through Adyen, Revolut and Mercado Pago, MoEngage and Talon.One, the Driver Campaign Tool, street-hail trips and cash-deposit machine integration.
- 02
Configured for your market
Pricing, zones and tariff corridors, what drivers see before accepting, payment methods, phone flows, languages and your brand: set up around local rules and the way you work.
- 03
Built for your launch
What your market requires and is not available yet, such as specific taximeters, fiscal rules or accounting connections, is scoped with you in discovery and built towards an agreed launch, often with specialist partners such as PTAS in Germany.
Modules
Choose where to start
Dispatch portal
The dispatch portal is the control centre for taxi dispatch centres: rule-based automatic dispatch, fixed prices within municipal tariff corridors, a built-in customer CRM and unlimited dispatcher seats.
Read more →Phone booking, Voice AI and IVR
Phone bookings stay at the heart of a taxi operation.
Read more →Passenger app
A white-label taxi booking app in your brand, not a shared app someone else controls.
Read more →Driver app
The driver app runs in your own brand and gives taxi drivers everything they need on an ordinary smartphone: one-tap ride acceptance, earnings and bonus tracking, demand heatmaps, pre-booked and back-to-back rides, paid waiting time and an emergency button.
Read more →Corporate accounts
Turn corporate accounts into predictable revenue: business accounts with their own prices and surcharges, bookings without an app, travel policies and budgets, live ride tracking, and consolidated invoicing with VAT, with the connection to your accounting or ERP system (such as DATEV or SAP Business One) scoped around what you need: an export, reconciliation data or a direct integration..
Read more →Payments
Passengers pay in the app with Apple Pay, Google Pay or card, in cash, or on in-car terminals.
Read more →Taximeter integration
eCabs Technologies supports fixed prices within municipal tariff corridors and records street-hail trips with a connected taximeter or a built-in digital meter.
Read more →Fleet portal
The fleet portal is taxi fleet management software for drivers, vehicles, shifts and revenue, whether you run 2 vehicles or 300.
Read more →Management portal
The management portal is the taxi management system for the whole operation: every booking channel, dispatch, driver assignment, pricing, promotions, corporate clients and analytics in customisable dashboards, so managers see everything in one place instead of moving between systems..
Read more →Reports and analytics
Over 60 ready-made reports on trips, demand, utilisation, revenue and performance, plus custom KPIs, Power BI integration and direct access to your own database.
Read more →API and integrations
eCabs Technologies is API-first, with open interfaces for customers, bookings, quotations, fares, pricing zones and vehicles, and webhooks for ride and payment events.
Read more →Growth tools
Grow rides without burning margin: MoEngage passenger engagement and Talon.One promotions and loyalty, plus the Driver Campaign Tool, heatmaps and an activity score for drivers.
Read more →Integrations
eCabs Technologies connects to payment providers Adyen, Revolut and Mercado Pago, with Fiserv in development; phone systems such as Deutsche Telekom, Telemach and 3CX, and Sinch for SMS; MoEngage and Talon.One for engagement and promotions; Google Maps, Veriff, Power BI and the accounting systems operators use.
Read more →Next step
Talk to us about your operation
Bring us your operation, your rules and your requirements, and we’ll work through how to deliver the solution with you: what is available today, what we configure and what we build before your launch. No technical background needed, and no commitment.
- A plan built around how you work, not a one-size-fits-all package
- Your current way of working keeps running while each step is tested
- Honest answers, including what we need to find out first