Platform
Rider and driver growth tools, proven in the market
Grow rides without burning margin: automated rider campaigns, loyalty and promotions, and driver bonuses, heatmaps and an activity score. On eCabs Technologies, Malta cut cancellations from 14% to 6%, and a Bucharest summer campaign lifted trips 14% while cutting marketing cost per conversion 20%.
Rider campaigns and loyalty
- Automated rider campaigns and behaviour-based notifications by push, SMS, email and WhatsApp
- Promotions, vouchers and loyalty rewards
- Audience segmentation, from standard to predictive
- Partner promotions and sponsored themes
Driver supply when you need it
- Target-based driver bonuses and campaigns
- Demand heatmaps and high-demand price zones
- An activity score built from each driver’s recent trips
- One-tap ride acceptance
Results on the platform
| Market | What changed |
|---|---|
| Malta | Cancellation rate fell from 14% to 6% and peak-time availability rose 19% with the driver activity score |
| Malta | With 1.5x surge zones, active online hours rose 18%, acceptance 9% and peak-time completion 7% |
| Malta | Rebooking among short-stay tourists rose 19% with reminder campaigns |
| Malta | Driver churn in the summer season fell 25% |
| Bucharest | A summer campaign lifted trips 14% and revenue 9%, while marketing cost per conversion fell 20% |
| Romania | Heatmaps cut idle time 31% and raised coverage in high-demand zones 27% |
| Romania | Driver incentives raised completed trips 12% within six weeks |
| Greece | Campaign set-up time fell from three days to 15 minutes, with 8% more trips on campaign days |
| Greece | Weekend incentives improved reliability at peak times by 8% |
| Australia | One-tap acceptance raised acceptance 9% and cut average response time by 7 seconds |
| Australia | Campaign-related income per driver rose 14.67% |
Results from operators on eCabs Technologies, as published in Uber and Bolt: tools for fighting back.
Which plan includes it
Driver bonuses, gamification and promo codes are in every plan. The customer engagement suite, loyalty engine and automated rider and driver campaigns are in Growth and Enterprise+. See pricing.
Works with
Integrated with the systems you already use
MoEngage
Talon.One
Other providers are connected during discovery. See every integration →
Switching from another system?
Every migration starts with discovery
No two operations are the same. We start by understanding how yours works, then plan the migration with you, tested step by step. That is how Taxi Fiume moved off a system it had used for more than 10 years while staying open 24/7.
Your Migration Blueprint
FAQ
Growth tools: questions operators ask
Which plans include campaigns and loyalty tools?
Driver bonuses, gamification and promo codes are in every plan. The customer engagement suite, loyalty engine and automated rider and driver campaigns are in Growth and Enterprise+.
What results have operators seen with these tools?
In Malta, cancellations fell from 14% to 6%. In Romania, heatmaps cut driver idle time by 31%, and a Bucharest summer campaign lifted trips by 14%.
Related
Works together with
Dispatch portal
The dispatch portal is the control centre for taxi dispatch centres: rule-based automatic dispatch, fixed prices within municipal tariff corridors, a built-in customer CRM and unlimited dispatcher seats.
Read more →Phone and AI booking
Phone bookings stay at the heart of a taxi operation.
Read more →Passenger app
A white-label taxi booking app in your brand, not a shared app someone else controls.
Read more →Next step
Talk to us about your operation
A no-commitment conversation about how your operation works today, and a technical session for your IT lead if that helps. We will tell you honestly what we know, what we would need to find out, and whether a migration makes sense.
- A migration blueprint built around your operation
- Your current system keeps running while each step is tested
- Honest answers, including what we need to find out first