Glossary
Taxi dispatch software
Software that takes taxi bookings from every channel, assigns each one to a suitable driver and tracks the trip until payment.
Taxi dispatch software is the system at the centre of a taxi operation. It receives bookings by phone, app, web, corporate portal or partner, works out which driver should take each one, and follows the trip from pickup to payment.
Modern dispatch software also covers the passenger and driver apps, pricing, corporate accounts, payments and reporting. Older systems often run on local servers or radio terminals and depend on a separate consumer app.
Related: the dispatch portal.
Next step
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