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Glossary

Taxi dispatch software

Software that takes taxi bookings from every channel, assigns each one to a suitable driver and tracks the trip until payment.

Taxi dispatch software is the system at the centre of a taxi operation. It receives bookings by phone, app, web, corporate portal or partner, works out which driver should take each one, and follows the trip from pickup to payment.

Modern dispatch software also covers the passenger and driver apps, pricing, corporate accounts, payments and reporting. Older systems often run on local servers or radio terminals and depend on a separate consumer app.

Related: the dispatch portal.

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Talk to us about your operation

A no-commitment conversation about how your operation works today, and a technical session for your IT lead if that helps. We will tell you honestly what we know, what we would need to find out, and whether a migration makes sense.

  • A migration blueprint built around your operation
  • Your current system keeps running while each step is tested
  • Honest answers, including what we need to find out first
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