Business · Internationalisation
eCabs Technologies expands into Croatia as Taxi Fiume migrates to its platform
Rijeka-based Taxi Fiume is the latest European taxi company to move to the eCabs Technologies ride-hailing software, with Zagreb planned next.
eCabs Technologies has announced that Taxi Fiume, a leading Croatian taxi operator, has started a phased migration to its ride-hailing platform. The move is part of the Maltese tech company’s rollout across regulated international markets.
From Malta taxi service to global ride-hailing software
eCabs started in Malta in 2010 as a premium, tech-enabled taxi service. It has since grown into a global software company. Today it pairs its ride-hailing platform with operational and marketing expertise, helping taxi operators compete in cities worldwide.
That growth has given eCabs Technologies the scale and tools to power platforms in regulated, highly competitive markets.
A milestone for eCabs Technologies
Speaking from Croatia on Thursday, eCabs Technologies CEO Matthew Bezzina called the partnership another important milestone in the company’s international expansion.
“Taxi Fiume’s partnership with eCabs Technologies is a clear signal of intent from their leadership team, indicating a decisive move towards a modern, data-driven operation that can evolve quickly as the market changes,” Bezzina said.
“In every city we have worked in, once an operator experiences what a high-performance platform enables, expectations rise fast: product, speed, and continuous improvement become the standard.
Taxi Fiume is positioning itself to raise the bar for Rijeka and for the rest of Croatia and we’re excited to be along for the ride.”
How the phased migration works
The migration happens in three steps:
- Dispatch first. The first phase moves the dispatch system and protects day-to-day operations, so customers and drivers see no disruption.
- Rider and driver apps. Once that foundation is in place, the new apps go live.
- Growth. A wider push on customer acquisition and driver recruitment follows.
Zagreb, the Croatian capital, is planned as the next market.
Why Croatian taxi operators are investing in technology
The deal comes at a key moment for Croatia. Global platforms now operate in its major cities and tourist spots. Local operators are investing in technology to stay competitive while keeping their own brands.
Dean Kovačević, CEO of Taxi Fiume, said the move to eCabs Technologies will strengthen reliability, reduce cancellations and build a scalable base ahead of tougher competition.
“Rijeka is at an inflection point. We want Taxi Fiume to lead that change, rather than react to it. Migrating fully to eCabs Technologies gives us the technology stack and data capabilities to improve service quality, move faster, and keep raising standards for both customers and drivers. This is an investment in long-term leadership in the Croatian market,” he said.
Kovačević added that the phased approach is a deliberate choice:
“We are taking a phased migration to minimise operational risk. Our priority is continuity for our existing customers and drivers. Once that foundation is solid, the technology gives us room to grow digitally while keeping our brand, our drivers and our local identity intact.”
Read how the move was planned in our Taxi Fiume case study.
About eCabs Technologies
Founded in Malta, eCabs Technologies is a fast-growing ride-hailing SaaS platform. It helps taxi dispatch centres and ride-hailing operators launch, modernise and scale in regulated markets.
It started in 2010 as Malta’s leading premium ride-hailing brand. Today it powers operations in Malta, Romania, Germany, Sweden, Greece, Bulgaria, the Netherlands, Croatia and Australia, with more launches on the way.
Global platforms are squeezing out or absorbing traditional operators. eCabs Technologies gives local and legacy operators the tools to compete and win. They keep their independence, grow sustainably and claim a share of a European ride-hailing market growing by about 5% a year.
The platform includes:
- rider and driver apps
- dispatch and call centre systems
- fleet management
- payments and pricing
- reporting and analytics
- APIs and integrations
Originally published by MaltaToday.
