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The Driver App The Passenger app Management Portal Dispatch Portal Fleet Portal Customer Management API-First Architecture Reports & Analytics
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The Driver App

The Driver App powers your fleet: from accepting rides to tracking earnings and hitting bonuses. Built to boost performance, build loyalty, and cut churn, it’s the essential tool for a smooth, high-performing operation.

The Passenger App

An industry-leading rider experience with smart routing, real-time updates, rewards, flexible payments, and safety-first features, all in one intuitive app. Built for comfort, control, and convenience.

Management Portal

All in one solution: customisable dashboards for seamless management of the entire on-demand ride service operation – from multiple booking channels through dispatch, driver assignment, pricing and promotion control, to corporate client management, data analysis, and passenger and driver engagement, performance insights.

Dispatch Portal

The operational control centre for taxi dispatch centres, fleet coordination, and real-time management, across multi-channel operations with intelligent automation, reporting, and optimization capabilities.

Fleet Portal

A central portal that allows taxi operators to manage their drivers, vehicles, shift schedules, and revenues in one place – whether they operate 2 vehicles or 300, with real-time visibility and operational efficiency tools.

Customer Management

Turn corporate accounts into your most predictable revenue stream. Dedicated B2B accounts, custom pricing, policy controls, and consolidated invoicing, all in one platform.

API-First Architecture

Connect every booking channel, partner, and back-office system to one platform. Open APIs and full data ownership give you the freedom to integrate, extend, and scale on your terms.

Reports & Analytics

Turn every trip into a decision-ready insight. Real-time reports, custom KPIs, Power BI integration, and full ownership of your data, all built into the platform.

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Dispatch Portal

The operational control centre for taxi dispatch centres, fleet coordination, and real-time management, across multi-channel operations with intelligent automation, reporting, and optimization capabilities.

Discover More

Flexible Dispatch Processes

Taxi centres can customise the dispatch logic to their operational structure, rules, and business needs.

Features:

  • Rule-based order assignment
  • Prioritisation of certain vehicle categories
  • Repeat logic for unaccepted rides
  • Prioritisation of certain drivers or fleets
  • Geo-zone based dispatch rules
  • Manual intervention options for dispatchers

Control of Supply & Demand

Optimise the balance between passenger demand and driver capacity through targeted campaigns and incentive systems.

Features:

  • Bonus programmes and incentives for drivers
  • Control tools for supply and demand
  • Discounts and promotions for passengers
  • Campaign evaluation
  • Dispatch performance analysis

Flexible Pricing

The platform offers a pricing module for flexible, contract-based tariffs within legal guidelines and policies.

Features:

  • Fixed prices within the municipal tariff corridor
  • Zone-based pricing rules for contract and special trips
  • Time-dependent pricing (e.g. night/weekend tariffs)
  • Special conditions for events and major clients
  • Different prices by vehicle category
  • Price adjustments up or down depending on demand situation

Configurable Price Components

Operators can configure various price components to optimise revenue and accurately reflect actual trip costs.

Supported Components:

  • Commission fees
  • Surcharges configurable as a percentage or fixed amount
  • Fleet rebates for agreed order volumes
  • Paid waiting time
  • Cancellation fees
  • Toll and road charges

Customer Management

An integrated CRM system enables taxi control centres to directly manage customer relationships.

Features:

  • Customer profiles and trip history
  • Saved locations and preferences
  • Complaint and support management
  • Customer segmentation
  • Customer loyalty and marketing campaigns

Cross-Location Management

One platform for multiple control centres or vehicle fleets – with role-based access rights per location and function.

Available Roles:

  • Dispatchers
  • Fleet managers
  • Customer service
  • Accounting and reporting
  • System administrators

Unlimited User Access

Unlike traditional dispatch systems, the platform allows an unlimited number of users

These Include:

  • Dispatchers
  • Order takers in the call centre
  • Fleet managers
  • Customer support
  • Regional site managers

Role-Based Access Rights

Company-wide access controls enable different permissions for employees.

Roles May Include:

  • Dispatchers
  • Fleet managers
  • Customer support
  • Finance and reporting teams
  • System administrators

Driver & Fleet Onboarding

Digital onboarding processes simplify the registration and management of drivers and vehicles.

Features:

  • Digital driver registration
  • Identity and document verification
  • Management of vehicles and fleets
  • Automatic reminders for license and insurance expiry
  • Management tools for fleet managers
  • Driver verification and compliance checks

Take Action

Don’t Lose Touch With
Your Market.

Partner with eCabs Technologies and future-proof your operations for
greater efficiency and growth today.

10k+

Drivers empowered worldwide with our Driver App

12

Cities with real-time ride-hailing insights and analytics

16+

Years of expertise in mobility solutions & transport technology

400k+

Rides optimised daily through intelligent routing & scheduling

Get in Touch
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