The Rider App
The new rider
application.
An industry-leading rider experience means exceeding expectations of timeliness, safety, and affordability.
Seamless registration
Book your first ride in seconds through an industry-leading, simple, yet effective onboarding experience designed to offer seamless, user-friendly navigation, and instant satisfaction.
Safety first
Built-in features including emergency calling, real-time trip sharing, location tracking, and instant notifications ensure peace of mind, safety, and a worry-free experience throughout your journey.
Priced for you
Enjoy detailed price breakdowns by vehicle and service type, accurate upfront estimates, and personalized, individualized coupons for every booking you make.
Payment your way
Apple and Google Pay, all major credit cards, and cash are seamlessly accepted and securely processed, thanks to the advanced technology and reliability of Adyen’s payment system.
Book now – Book later
Easily book rides on-the-go or in advance, complete with detailed trip histories, comprehensive fare breakdowns, and real-time tracking for a smooth, informed experience.
Share the fare
Fare-splitting enables cost-effective, eco-friendly travel with your loved ones, making group journeys more affordable and sustainable while fostering shared experiences.
Customise your ride
Add multiple stops, choose from a wide variety of services or vehicle types, and manage special requests to tailor your travel experience to your unique needs and preferences.
Rate your ride
Rate your trip and driver to help maintain and improve service levels, ensuring a consistently high-quality experience for all future rides.
In the know
Stay informed with booking confirmations, driver updates, in-app messaging, and exclusive promotional offers to enhance your overall experience and keep you up-to-date.
Multilingual support
Cater to global travellers with comprehensive multilingual support, ensuring a seamless and intuitive user experience in any language for users worldwide.
Custom loyalty schemes
Effortlessly launch campaigns and loyalty schemes, supported by industry-leading analytics, best practices, and personalized customer engagement strategies.
Rider engagement
Increase demand with our rider incentives. Offer coupons that passengers can unlock and redeem at specific times and locations, launched, measured, and optimised through our platform.