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Home / Product / Management Tools

Call Centre Solutions

Attract and effectively manage call-based demand, whether for B2B / B2G relationships or offline-dependent categories.

3CX

Enhance your phone-based booking systems by integrating corporate-grade dispatch capabilities into your comprehensive business suite for streamlined operations and improved efficiency.

Manual dispatch

Enhance your phone-based booking systems by integrating corporate-grade dispatch capabilities into your comprehensive business suite for streamlined operations and improved efficiency.

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Live listening

Enable call center leads and administrators to monitor calls in real-time, communicate with agents without disruption, or take over when necessary; all calls can be recorded and saved as required.

Real-time tracking

Monitor all of a given fleet’s vehicles, whether idle, on-shift, dispatched, or in-ride, with recorded history at the tap of a button.

Block bookings

Schedule repeat bookings by selecting the route, days of the week, vehicle size, etc., for predictable needs of B2B clientele.

CRM integrated

Automatically display call history, loyalty standing, rides activity, amongst other information pulled from your CRM.

Take action

Don’t lose touch with your
market.

Partner with eCabs Technologies and future-proof
your operations today.

Get in Touch

Take action

Don’t lose touch with your
market.

Partner with eCabs Technologies and future-proof
your operations today.

Get in Touch

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