Privacy Policy

This Privacy Policy describes how eCabs Technologies Limited (“we”, “us”, or “our”) collects, uses, and discloses your personal data when you visit our website or interact with our services. It also informs you of your privacy rights under applicable laws, including the General Data Protection Regulation (GDPR).

By using our website (www.ecabstech.com), submitting a contact form, or otherwise engaging with us, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or submit your data to us.

Definitions

• Company: eCabs Technologies Limited (Company Registration Number C 87939), ECABS HEAD OFFICE, TRIQ SANTU WISTIN, PACEVILLE, SAN GILJAN, Malta. For GDPR purposes, the Company is the Data Controller.
• Website: www.ecabstech.com
• Service: The Website and any online forms or contact mechanisms through which you interact with us.
• Personal Data: Any information that relates to an identified or identifiable individual.
• User or You: Any individual accessing our Website, including business representatives, partners, investors, and prospective clients.
• DPO: The Data Protection Officer can be reached at privacy@ecabs.com.mt.

Types of Data Collected

We may collect and process the following types of personal data when you interact with our website:
– Name, company, and business contact details (email, phone number)
– Job title and professional role
– Information submitted through contact forms or demos
– Technical data such as IP address, browser type, usage data
– Analytics and tracking identifiers (e.g., from Google, Facebook, LinkedIn)

Use of Your Personal Data

We may use your Personal Data for the following purposes:
– To respond to inquiries and provide information about our services
– To analyze and improve website functionality and user experience
– To manage our relationship with you
– For remarketing and advertising campaigns tailored to your interests
– To comply with legal and regulatory obligations

Legal Basis for Processing under GDPR

We process your personal data based on the following legal grounds:
– Your consent, where applicable
– The necessity to perform a contract or take steps prior to entering into a contract
– Compliance with legal obligations
– Our legitimate business interests

Data Sharing and Transfers

We do not share your data with any group companies or affiliates. However, we may share your data with:
– Third-party service providers that support our website, CRM (HubSpot), email marketing (Mailchimp), and analytics (e.g. Google)
– Advertisers and analytics providers for remarketing
We ensure these third parties comply with GDPR, including appropriate safeguards for international data transfers where applicable.

Data Retention

We retain personal data for 2 years after the last interaction, or as long as necessary for the purpose it was collected. Usage data may be retained for shorter periods unless needed for security, analytics, or legal obligations.

Your Rights Under GDPR

You have the right to:
– Access your data
– Request correction or deletion
– Object to processing or restrict use
– Withdraw consent at any time
You may contact privacy@ecabs.com.mt to exercise your rights. You also have the right to lodge a complaint with the supervisory authority (IDPC Malta).

Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with the revised date.

Contact Us

Questions regarding this privacy policy can be directed to the Data Protection Officer at privacy@ecabs.com.mt.

Supervisory authority: Office of the Information and Data Protection Commissioner, Level 2, Airways House, High Street, Sliema SLM 1549, Malta
Phone: (+356) 2328 7100
Email: idpc.info@idpc.org.mt